Privacy Policy

As of September 20, 2019

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). All information (data) that we receive is treated confidentially in accordance with the applicable data protection regulations and is generally not passed on to third parties, unless we are legally obliged or authorized to do so or with your consent or on a contractual basis. All information is only processed for specific legitimate purposes. We take appropriate measures for the security and protection of the processed data. In terms of the General Data Protection Regulation (GDPR), we are  “responsible” .

In this data protection information, we inform you about the most important aspects of data processing on our website.

(1) Data protection officer

Mag. Gregor Klima , bestellung@lifecare-essentials.com

Note:  The data protection officer does not advise on general data protection matters.

(2) General information in accordance with Articles 13 and 14 GDPR

The processing of personal data takes place either on a legal basis, to fulfill legal obligations, in the public interest or with the consent of the data subjects or on a contractual basis.

Which data are processed?

Data storage in. Webshop

We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the name and address of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: company name (name), address, contact details, goods purchased, date of purchase

After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired. The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years).

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

Deactivating cookies may restrict the functionality of our website.

Web analysis

“This website uses Google Analytics, a web analysis service from Google Inc. (“ Google ”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if necessary, if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above. ” You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above. ” You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above. “

Insofar as Google Adsense, a web advertising service provided by Google Inc., USA (“Google”), places advertising (text ads, banners, etc.) on this website, your browser may save a cookie sent by Google Inc. or a third party. The information stored in the cookie can be recorded, collected and evaluated by Google Inc. or third parties. In addition, Google Adsense also uses so-called “WebBacons” (small invisible graphics) to collect information, which can be used to record, collect and evaluate simple actions such as visitor traffic on the website. The information generated by the cookie and / or web bacon about your use of this website will be transmitted to and stored by Google on servers in the United States. Google uses the information obtained in this way, to evaluate your usage behavior with regard to the AdSense advertisements. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other data stored by Google. You can prevent the storage of cookies on your hard drive and the display of web bacons. To do this, you must select “do not accept cookies” in your browser settings (in Internet Explorer under “Tools / Internet Options / Data Protection / Settings”, in Firefox under “Tools / Settings / Data protection / Cookies”). Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other data stored by Google. You can prevent the storage of cookies on your hard drive and the display of web bacons. To do this, you must select “do not accept cookies” in your browser settings (in Internet Explorer under “Tools / Internet Options / Data Protection / Settings”, in Firefox under “Tools / Settings / Data Protection / Cookies”). Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other data stored by Google. You can prevent the storage of cookies on your hard drive and the display of web bacons. To do this, you must select “do not accept cookies” in your browser settings (in Internet Explorer under “Tools / Internet Options / Data Protection / Settings”, in Firefox under “Tools / Settings / Data protection / Cookies”). You can prevent the storage of cookies on your hard drive and the display of web bacons. To do this, you must select “do not accept cookies” in your browser settings (in Internet Explorer under “Tools / Internet Options / Data Protection / Settings”, in Firefox under “Tools / Settings / Data protection / Cookies”). You can prevent the storage of cookies on your hard drive and the display of web bacons. To do this, you must select “do not accept cookies” in your browser settings (in Internet Explorer under “Tools / Internet Options / Data Protection / Settings”, in Firefox under “Tools / Settings / Data protection / Cookies”).

We have concluded a corresponding contract for order data processing with the provider.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: bestellung@lifecare-essentials.com or click on the corresponding unsubscribe link in the newsletter itself. We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Purposes of data processing

Your data will be processed for the following purposes:

  • To answer your inquiries
  • In order to be able to deliver the ordered products to you
  • To be able to inform you about new products

In the case of inquiries, requests for information, suggestions, information, etc., the data transmitted / disclosed by you will be processed for the purpose of processing, depending on the situation. In particular, this includes your name, your contact details, the date and the subject of your request, etc. as well as any information or information that may be transmitted / disclosed in individual cases.

Legal bases

Data processing for pre-contractual measures as well as for the fulfillment of contracts takes place on the basis of Art. 6 Para. 1 lit b GDPR. The fulfillment of legal obligations as well as the implementation of statutory provisions are based on Art. 6 Para. 1 lit c and e GDPR. Insofar as processing takes place to safeguard our legitimate interests or those of third parties, this is based on Art. 6 Para. 1 lit f GDPR.

(3) your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to us, Lifecare Essentials GmbH , or the data protection authority.

You can reach us under the following contact details :

Lifecare Essentials GmbH

Helferstorferstraße 6/10, 1010 Vienna

Tel .: +43 (1) 8906427

Email: bestellung@lifecare-essentials.com