Privacy policy

As of September 20, 2019

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). All information (data) that we receive will be treated confidentially in accordance with the applicable data protection regulations and will not be passed on to third parties, unless we are legally obliged or entitled to do so or with your consent or on a contractual basis. All information is processed only for certain lawful purposes. We take appropriate measures to ensure the security and protection of the processed data. Within the meaning of the General Data Protection Regulation (GDPR), we are "controllers".

In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

(1) Data Protection Officer

Maximiliane Müller ,bestellung@lifecare-essentials.com

Hint: The Data Protection Officer does not advise on general data protection matters.

(2) General information pursuant to Articles 13 and 14 GDPR

The processing of personal data takes place either on a legal basis, to fulfil legal obligations, in the public interest or with the consent of the data subjects or on a contractual basis.

What data is processed?

Data storage in. Webshop

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the name and address of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: company wording (name), address, contact details, purchased goods, date of purchase

After termination of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the expiry of product liability (10 years).

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

Disabling cookies may limit the functionality of our website.

Web Analysis

"This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compile reports on website activity for website operators and other services related to website and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf. Under no circumstances will Google associate your IP address with any other data held by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

As far as Google Adsense, a web advertising service of Google Inc., USA ("Google"), which places advertisements (text ads, banners, etc.) on this website, your browser may store a cookie sent by Google Inc. or third parties. The information stored in the cookie can be recorded, collected and evaluated by Google Inc. or third parties. In addition, Google Adsense also uses so-called "WebBacons" (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web bacon about your use of this website is transmitted to a Google server in the USA and stored there. Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google does not associate your IP address with any other data stored by Google. You can prevent the storage of cookies on your hard drive and the display of Web Bacons. To do this, you must select "do not accept cookies" in your browser settings (in Internet Explorer under "Tools / Internet Options / Privacy / Settings", in Firefox under "Tools / Settings / Privacy / Cookies").

We have concluded a corresponding contract with the provider for order data processing.

Data processing is carried out on the basis of the statutory provisions of § 96 (3) TKG and Art 6 (1) (a) (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: bestellung@lifecare-essentials.com or click on the corresponding unsubscribe link in the newsletter itself. We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Purposes of data processing

Your data will be processed for the following purposes:

  • To respond to your inquiries
  • To be able to deliver the ordered products to you
  • To be able to inform them about new products

In the case of inquiries, requests for information, suggestions, information, etc., depending on the situation, the data transmitted/disclosed by you will be processed for the purpose of processing. These are in particular your name, your contact details, the date and the topic of your inquiry, etc. as well as the information or information transmitted/disclosed in individual cases.

Legal bases

Data processing for pre-contractual measures as well as for the fulfilment of contracts is carried out on the basis of Art. 6 para. 1 lit. b GDPR. The fulfillment of legal obligations as well as the enforcement of legal provisions are carried out on the basis of Art. 6 para. 1 lit. c and e GDPR. Insofar as processing is carried out to safeguard our legitimate interests or those of third parties, this is based on Art. 6 para. 1 lit f GDPR.

(3) Your rights

With regard to your data stored by us, you generally have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to us, Lifecare Essentials GmbH, or the data protection authority.

You can reach us under the following contact details:

Lifecare Essentials GmbH

Helferstorferstraße 6/10, 1010 Vienna

Tel.: +43(1)8906427

E-mail: bestellung@lifecare-essentials.com